Job Locations US-CA-Inland Empire, Los Angeles, Newport, San Diego
WISE Healthcare (WISE) is seeking motivated individuals interested in joining a rapidly growing team of healthcare innovators improving access to specialty care and reducing inefficiency in the healthcare system. WISE’s Virtual Care service links primary care providers with specialists in a wide range of disciplines. WISE is expanding nationally and seeking workflow engineers to support its growing list of national clients.
The WISE Workflow Engineer (WFE) serves as the primary contact for an assigned clinic or group of clinics acting as a trusted, dependable and knowledgeable agent to provide issue resolution and exceptional customer service. The WFE cultivates opportunities for providing additional products and services to the client. This role is to be the “Voice of the Customer,” addressing questions, providing information, and coordinating various activities across the WISE enterprise talent pool to ensure 100% client satisfaction.